Customer are advised to have their vehicles diagnosed by a professional mechanic or auto-electrician. Returned electronic units carry warranty labels. If these labels are broken, or a third party has opened the unit. The warranty is void for further investigation. We warrant our repairs (not the unit) and try to provide a professional service to all our customers. Files, photos, data and before and after diagnostics test screen shots are catalogued for every unit that come to us for inspection or repair.
There is no refund on faulty or used units.
Paypal and charge backs are taken very seriously, please contact us if there is an issue.
Please note that when sending in your bsi or ecu units for repair, that your unit is not the only unit i have to work on at that moment in time. Normally there are several units being worked on and i cannot turn work around to suit customers needs all the time. This work can be very labour intensive and also does not go to plan.